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Billing & Insurance

Financial Policy

Unless arrangements have been made in advance, co-payments, co-insurance, and any outstanding balances are expected at the time of service. Patients may be financially responsible for payment of all services even if their insurance company does not pay.

Any check returned from the bank will result in an additional $25.00 charge that will appear on your account.

Please keep a close watch for insurance claim payment and contact the insurance company or a clinic patient accounts representative at 361-857-2900 in the event a claim is not resolved in a timely manner. If your insurance company has not responded to a claim within 90 days, we reserve the right to formally transfer all associated liability for the claim to the patient/guarantor.

Please always notify our office of any change in name, address, phone or insurance information.

We realize that emergencies do arise that may affect timely payment of your account. If such extreme cases do occur, please contact a patient accounts representative at (361) 857-2900.

Insurance

Your health insurance contract is between you and your insurance company. Any complaints regarding your coverage should be directed to your carrier. If there are any changes to your insurance coverage, you must notify our office before your scheduled appointment to insure filing requirements are met.

It is highly recommended that you are familiar with the requirements of your insurance policy in order to receive your maximum benefits. Examples include referral and network requirements, co-pay and deductible amounts. We accept: cash, checks, Visa, MasterCard, Discover and American Express. For your first visit, please bring your insurance card and picture ID. Please arrive early to complete the necessary patient information forms.

Participating Networks:

  • Humana PPO
  • BCBS PPO
  • Aetna
  • First Health/Coventry
  • Beech Street
  • Cigna
  • PHCS
  • Healthsmart
  • Texas True Choice
  • Spohn
  • United
  • Medicare

Please notify us in advance if your insurance requires you to use a specific contracted lab or x-ray facility.